APAC Payroll Analyst

The ES People and Payroll Specialist is a member of a globally diverse team providing mentorship and assistance to geographically dispersed employees across India, Australia, Singapore, and the broader APAC region using the latest Salesforce technology. The successful candidate has strong organizational, time management, and communication skills, along with a keen attention to detail, a commitment to outstanding customer support, and the ability to establish relationships at every level of the organization.

Our ideal candidate possesses an AI-first mindset, enjoys self-directed learning in dynamic, fast-paced environments, and is interested in gaining exposure to a variety of regional HR subject areas while handling highly sensitive and confidential information.

• Minimum of 2 years of experience in payroll, HR, or shared services supporting APAC countries including India, Australia, and Singapore.
• Proven experience working with Workday HCM or similar enterprise HRIS platforms.
• Strong understanding of regional tax deductions, statutory contributions, and compliance frameworks.
• Demonstrated experience supporting end-to-end payroll cycles and collaborating with third-party vendors.
• Exceptional problem-solving skills with a strong focus on data integrity and process definition.
• Ability to maintain strict confidentiality and navigate sensitive employee matters with empathy and professionalism.

• Provide superior customer service to employees and managers via our case management tools and social channels.
• Support our internal knowledge base by creating and improving articles to facilitate employee self-service.
• Partner with third-party payroll vendors, such as ADP, to ensure accurate, timely, and compliant payroll processing.
• Apply an AI-forward mindset to identify process inefficiencies and drive automation within the HR shared services function.
• Maintain and update regional knowledge regarding payroll, benefits, compensation, and statutory compliance.
• Assist with User Acceptance Testing for system enhancements and new AI-driven HR tools.