GA
Full Time
Customer Service Associate
Salary
14K - 17K per month
Experience
Fresher
Work Mode
onsite
Deadline
Not specified
Job Description
Job Responsibilities:
Assist customers with inquiries and provide product recommendations.
Handle billing and process transactions accurately.
Stock and organize products on shelves to ensure proper display and freshness.
Maintain cleanliness and hygiene within the store.
Address customer complaints and resolve issues efficiently.
Support daily store operations as needed.
Requirements
- Requirements:.
- Prior experience in retail or customer service is preferred but not mandatory.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of fresh produce and dairy products is a plus.
- Willingness to work flexible shifts, including weekends and holidays.
Responsibilities
- Customer Interaction: Greet customers warmly and assist them in selecting fresh vegetables, imported fruits, and dairy products.
- Query Resolution: Address customer inquiries regarding product availability, pricing, and store policies.
- Billing & Transactions: Handle POS billing, process payments (cash, card, UPI), and ensure accurate invoicing.
- Product Stacking & Display: Organize and restock shelves, ensuring products are arranged neatly and labeled correctly.
- Store Maintenance: Maintain cleanliness and hygiene within the store, ensuring an organized and pleasant shopping experience.
- Promotions & Offers: Inform customers about ongoing discounts and new arrivals to enhance sales.
- Coordination: Work closely with the inventory team to update stock levels and report low-stock items.
Company
GA
Ernakulam